Mark Dawes,Denise Winn: Managing the Monkey : How to Defuse the Conflicts That Can Lead to Violence in the Workplace

Managing the Monkey : How to Defuse the Conflicts That Can Lead to Violence in the Workplace


Description

One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.

One of a series designed to provide a new, accessible approach to the works of great poets and playwrights. Each text includes general notes on the text; discussion of themes, issues and context; and suggestions for further reading. - How to identify which type of baby yours is-Angel, Textbook, Touchy, Spirited, or Grumpy-and then learn the best way to interact with that type. Emma Watson's Book Club pick for July and August 2016 Before Carrie Brownstein became a music Managing the Monkey : How to Defuse the Conflicts That Can Lead to Violence in the Workplace download ebook icon, she was a young girl growing up in the Pacific Northwest just as it was becoming the setting for one of the most important movements in rock history. Seeking a sense of home and identity, she would discover both while moving from spectator to creator in experiencing the power and mystery of a live performance. With Sleater-Kinney, Brownstein and her bandmates rose to prominence in the burgeoning underground feminist punk-rock movement that would define music and pop culture in the 1990s. They would be cited as "America's best rock band" by legendary music critic Greil Marcus for their defiant, exuberant brand of punk that resisted labels and limitations, and redefined notions of gender in rock. Hunger Makes Me a Modern Girl is an intimate and revealing narrative of her escape from a turbulent family life into a world where music was the means toward self-invention, community, and rescue.


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Author: Mark Dawes,Denise Winn
Number of Pages: 148 pages
Published Date: 30 Nov 1999
Publisher: Human Givens Publishing Ltd
Publication Country: Worthing, United Kingdom
Language: English
ISBN: 9781899398027
Download Link: Click Here
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